Cookie Policy

Last updated: November 29, 2025

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

This Cookie Policy explains how kreasync Enterprise ("we," "our," or "us") uses cookies and similar technologies when you use our digital signage platform and services (the "Service").

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for the Service to function properly. They enable core functionality such as authentication, security, and session management. Without these cookies, the Service cannot be provided.

  • Session Cookies: Maintain your login session and remember your preferences during your visit
  • Authentication Cookies: Verify your identity and keep you logged in
  • Security Cookies: Protect against fraud and ensure secure connections

These cookies cannot be disabled as they are essential for the Service to work.

2.2 Functional Cookies

These cookies enhance the functionality of the Service by remembering your preferences and choices, such as language, region, and display settings.

  • Preference Cookies: Remember your language, timezone, and UI preferences
  • Feature Cookies: Remember features you've enabled or disabled

2.3 Analytics Cookies

These cookies help us understand how visitors interact with the Service by collecting and reporting information anonymously. This helps us improve the Service and user experience.

  • Usage Analytics: Track page views, feature usage, and user flows
  • Performance Monitoring: Monitor Service performance and identify issues

2.4 Marketing Cookies

These cookies are used to deliver relevant advertisements and track the effectiveness of our marketing campaigns. They may also be used to limit the number of times you see an advertisement.

We only use marketing cookies with your explicit consent.

3. Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics, deliver advertisements, and provide enhanced functionality. These third parties may include:

  • Analytics Providers: Google Analytics, Mixpanel, or similar services to analyze Service usage
  • Payment Processors: Stripe, Iyzico, or other payment providers for secure payment processing
  • Customer Support: Support platforms that use cookies to provide chat and support features
  • Content Delivery Networks (CDNs): Services that help deliver content faster

These third-party cookies are subject to the respective third parties' privacy policies. We encourage you to review their policies to understand how they use cookies.

4. How Long Do Cookies Last?

Cookies can be either "session" or "persistent" cookies:

  • Session Cookies: Temporary cookies that expire when you close your browser. They are used to maintain your session while you use the Service.
  • Persistent Cookies: Cookies that remain on your device for a set period or until you delete them. They remember your preferences and settings for future visits.

The specific retention period for each cookie varies. Essential cookies typically last for the duration of your session, while preference cookies may last for up to 12 months.

5. Managing Cookies

You have the right to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.

5.1 Browser Settings

You can control cookies through your browser settings. However, disabling certain cookies may impact the functionality of the Service. Here are links to cookie settings for popular browsers:

5.2 Cookie Consent

When you first visit the Service, you may see a cookie consent banner. You can accept or reject non-essential cookies through this banner. You can also change your cookie preferences at any time through your account settings.

5.3 Opt-Out Tools

You can opt out of certain third-party cookies using industry opt-out tools, such as:

6. Impact of Disabling Cookies

If you choose to disable cookies, some features of the Service may not function properly:

  • You may need to log in repeatedly
  • Your preferences and settings may not be saved
  • Some features may be unavailable or limited
  • Performance and user experience may be degraded

Essential cookies are required for the Service to function, and disabling them may prevent you from using the Service entirely.

7. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Currently, there is no industry standard for responding to DNT signals. We do not currently respond to DNT browser signals or mechanisms. However, you can control cookies through your browser settings as described above.

8. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of material changes by:

  • Posting the updated Cookie Policy on this page
  • Updating the "Last updated" date at the top of this page
  • Sending email notifications for significant changes

Your continued use of the Service after any changes constitutes acceptance of the updated Cookie Policy.

9. Related Policies

This Cookie Policy should be read together with our:

10. Contact Us

If you have questions about our use of cookies, please contact us: