Terms of Service

Last updated: November 29, 2025

1. Agreement to Terms

By accessing or using kreasync Enterprise ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service. By creating an account, you represent that you are at least 18 years old and have the legal capacity to enter into these Terms.

2. Description of Service

kreasync Enterprise is a cloud-native, hardware-agnostic Digital Signage Operating System that enables users to:

  • Create, manage, and schedule digital signage content
  • Pair and manage digital display devices
  • Design custom templates and playlists
  • Monitor device health and content performance
  • Manage user roles and permissions within organizations

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice.

3. User Accounts

To use certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and update your account information to keep it accurate
  • Maintain the security of your password and account
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

You are responsible for maintaining the confidentiality of your account credentials. We are not liable for any loss or damage arising from your failure to protect your account information.

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others, including intellectual property rights
  • Upload, transmit, or distribute any content that is illegal, harmful, threatening, abusive, or offensive
  • Upload content containing viruses, malware, or other harmful code
  • Attempt to gain unauthorized access to the Service or related systems
  • Interfere with or disrupt the Service or servers connected to the Service
  • Use automated systems to access the Service without authorization
  • Impersonate any person or entity or misrepresent your affiliation with any entity

We reserve the right to suspend or terminate accounts that violate these terms, with or without notice.

5. Content and Intellectual Property

5.1 Your Content

You retain ownership of all content you upload, create, or submit to the Service ("Your Content"). By using the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, store, reproduce, modify, and display Your Content solely for the purpose of providing and improving the Service.

You represent and warrant that you own or have the necessary rights to Your Content and that Your Content does not violate any third-party rights or applicable laws.

5.2 Our Content

The Service, including all software, designs, text, graphics, logos, and other materials, is owned by kreasync Enterprise and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our proprietary content without our express written permission.

6. Subscription and Billing

The Service is offered on a subscription basis with various plan tiers. By subscribing to a paid plan, you agree to:

  • Pay all fees associated with your selected plan
  • Provide accurate billing information
  • Authorize us to charge your payment method for recurring subscription fees
  • Understand that subscription fees are billed in advance on a monthly or annual basis

Free Trial: We offer a 14-day free trial for new users. After the trial period, your account will automatically convert to the Free plan unless you upgrade to a paid plan.

Refunds: We offer a 30-day money-back guarantee on all paid plans. Refund requests must be submitted within 30 days of the initial purchase. Refunds are processed within 5-10 business days.

Cancellation: You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. You will continue to have access to paid features until the end of your billing period.

7. Service Availability and Modifications

We strive to provide reliable service but do not guarantee that the Service will be available 100% of the time. The Service may be temporarily unavailable due to:

  • Scheduled maintenance
  • Unscheduled maintenance or updates
  • Technical issues or failures
  • Force majeure events

We reserve the right to modify, suspend, or discontinue any part of the Service at any time. We will provide reasonable notice when possible for significant changes or discontinuations.

8. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KREASYNC ENTERPRISE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your use or inability to use the Service
  • Any unauthorized access to or use of our servers or your data
  • Any interruption or cessation of transmission to or from the Service
  • Any bugs, viruses, or other harmful code transmitted through the Service
  • Any errors or omissions in any content or for any loss or damage incurred as a result of content

Our total liability for any claims arising from or related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless kreasync Enterprise, its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from your use of the Service, your violation of these Terms, or your violation of any rights of another party.

11. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including if you breach these Terms.

Upon termination, your right to use the Service will cease immediately. You may terminate your account at any time by contacting our support team or using the account deletion feature in your dashboard.

All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved in the courts of [Your Jurisdiction].

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by:

  • Posting the updated Terms on this page
  • Updating the "Last updated" date at the top of this page
  • Sending email notifications for significant changes

Your continued use of the Service after any changes constitutes acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using the Service.

14. Contact Information

If you have any questions about these Terms, please contact us: